News From Terre Haute, Indiana

December 26, 2010

Social Security: Beat the holiday rush: Go online

By Brian Hewitt
Special to the Tribune-Star

TERRE HAUTE — Another Christmas has come and gone, yet if you are like me there is still much you need to do during the holiday season. Probably the last thing on your list is spending precious time at a Social Security office, waiting to conduct business, especially if you don’t need to.

The busiest times for Social Security field offices and the agency’s toll-free telephone number are early in the week and early in the month.

So if your business can wait, it’s best to contact us at other times. The same is true during the holiday season — especially the week between Christmas and New Year’s. If you must do business with Social Security during the holidays, you may experience more busy signals on the telephone and longer wait times in local offices.

There’s an even better way to conduct your business: online at www.socialsecurity.gov. There you’ll find a wealth of information and online services.

For example, you can apply online for Social Security benefits or for Medicare, and then you can check on the status of your pending application. If you’re already a Social Security beneficiary, you can go online to change your address, phone number or your direct deposit information, get a replacement Medicare card or request a proof-of-income letter.

Visit our website at www.socialsecurity.gov and save yourself a call or a trip to our office. But if you do need to speak to a Social Security representative one-on-one, we’ll be there for you.