News From Terre Haute, Indiana

Seniors

April 27, 2009

Social Security’s online services earn high score of 79 percent satisfaction

It’s always nice to be considered the best in the business — and even better when the judges are members of the public we serve. Social Security is proud that the American public has put its online services at the top of the list again.

In the most recent survey of e-Government services by the American Customer Satisfaction Index, Social Security’s online services earned the highest overall score of 79 percent satisfaction. (The average score for the Federal government was 75.)

In particular, the Retirement Estimator scored 89, the top score in the federal government. The Retirement Estimator provides immediate retirement benefit estimates based on your own earnings record to help you plan for your retirement. The online Retirement Estimator is a convenient financial planning tool, since it eliminates the need to manually key in years of earnings information. The estimator also will let you create “what if” scenarios. For example, change your “stop work” dates or expected future earnings to create and compare different retirement options. Check it out at www.socialsecurity.gov/estimator.

Also earning high marks from the public were the online Retirement Application and Medicare Extra Help Application, with each scoring 87.

In a separate survey, Nextgov, a Web site devoted to technology and the federal government, listed www.socialsecurity.gov as one of the top five federal Web sites in its review of best online practices.

It is important to note that the usefulness of the Web site is enhanced because much of the online information is available in Spanish, as well as 14 other languages. Many documents are also accessible to people who use screen readers, screen magnifiers and voice recognition software.

To learn more, see the recent press release about Social Security and the American Customer Satisfaction Index at www.socialsecurity.gov/pressoffice/pr/onlineservices-accolades-pr.htm.

1
Text Only | Photo Reprints
Seniors
Latest News
TribStar.com Poll
AP Video
Raw: Massive Dust Storm Covers Phoenix Raw: Bolivian Dancers Attempt to Break Record Raw: Big Rig Stuck in Illinois Swamp Raw: Air Algerie Flight 5017 Wreckage Kerry: No Deal Yet on 7-Day Gaza Truce Raw: Palestinians and Israeli Soldiers Clash Raw: Israel, Palestine Supporters Rally in US 12-hour Cease-fire in Gaza Fighting Begins Judge Faces Heat Over Offer to Help Migrant Kids Kangaroo Goes Missing in Oklahoma More M17 Bodies Return, Sanctions on Russia Grow Gaza Residents Mourn Dead Amid Airstrikes Virginia Governor Tours Tornado Aftermath Raw: Deadly Tornado Hits Virginia Campground Fox Dons 'Bondage Strap' Skirt at Comic-Con Cumberbatch Brings 'Penguins' to Comic-Con Ohio State Marching Band Chief Fired After Probe Raw: Air Algerie Crash Site in Mali Today in History for July 26th Raw: Iowa Police Dash Cam Shows Wild Chase
NDN Video
Big Weekend For Atlanta Braves In Cooperstown - @TheBuzzeronFox Chapter Two: Becoming a first-time director What's Got Jack Black Freaking Out at Comic-Con? Doctors Remove 232 Teeth From Teen's Mouth Bradley Cooper Explains His Voice in 'Guardians of the Galaxy' Deja vu: Another NYPD officer choke-holding a suspect 'Fifty Shades of Grey': Watch the Super Sexy First Trailer Now! Reports: Ravens RB Ray Rice Suspended For 1st 2 Games Of The Season Air Algerie plane with 119 on board missing over Mali Diamond Stone, Malik Newman, Josh Jackson and others showcase talent Free Arturo - The World's Saddest Polar Bear A Look Back at Batman On Film Through The Years LeBron James -- Dropped $2k On Cupcake Apology ... Proceeds To Benefit Charity Snoop Dogg Says He Smoked Weed at the White House Raw: Fight Breaks Out in Ukraine Parliament Chris Pratt Interrupts Interview To French Braid Intern's Hair Shirtless Super Mario Balotelli Dances While Ironing - @TheBuzzeronFOX Whoa! Watch "Housewives" Star Do the Unthinkable LeBron apologizes to neighbors with cupcakes Justin Bieber In Calvin Klein Underwear Shoot
Parade
Magazine

Click HERE to read all your Parade favorites including Hollywood Wire, Celebrity interviews and photo galleries, Food recipes and cooking tips, Games and lots more.
  • -

     

    March 12, 2010

activity