Indiana American Water
SULLIVAN COUNTY — Indiana American Water has issued a boil water advisory affecting about 200 customers located to the immediate southwest of the town of Sullivan after a main break earlier today near Merom Station. Customers affected include unincorporated areas located southwest of Sullivan and customers located in the towns of New Lebanon and Merom Station. Customers located within the town limits of Sullivan are not affected by this boil advisory.
The boil advisory has been issued since pressure dropped below 20 pounds per square inch in the distribution system in affected areas.
Affected customers are advised to drink and cook with tap water only after boiling it for one minute. Tap water can be used for washing/bathing.
The Indiana Department of Environmental Management mandates boil water advisories to ensure high-quality water in the event water pressure drops below 20 pounds per square inch in any part of a distribution system.
According to company officials, boil water advisories are issued as a precaution with a customer's best interests in mind. It's possible, but unlikely, bacteria could enter the water system when pressure in the line drops below 20 psi.
During the boil water advisory, the water company performs a series of tests to determine if the water meets regulatory drinking water standards. The boil advisory will expire at 8 a.m. on Thursday, March 28, assuming sample results taken from several sites within the affected area show no bacterial contamination is present. Any additional information regarding this boil advisory will be shared with residents through local media outlets.
Indiana American Water serves about 800 customers, or a population of about 2,000 in the Sullivan area.
Customers can call the Indiana American Water Customer Service Center at 800-492-8373 for the latest updates.