News From Terre Haute, Indiana

October 20, 2013

Water mains to be flushed; no interruption expected

News Release

TERRE HAUTE — Indiana American Water will conduct water main flushing over the next several weeks in the company’s Terre Haute service area.

Water mains will be flushed Monday through Saturday from 7 a.m. to 5 p.m., beginning this Monday through Nov. 27.

The company conducts the annual maintenance program to assure high-quality water service and to ensure fire hydrants are operational, the company said in a news release.

No interruptions in water service are anticipated as a result of the work. Customers may experience a slight drop in water pressure or temporary water discoloration while this program is under way.

The water company advises that customers should refrain from doing laundry during the time the flushing program is taking place in or near their neighborhood.

If tap water is discolored, Indiana American Water recommends allowing several cold-water faucets to run for a short time until the water runs clear. Using more than one faucet allows the water to clear more quickly.

As a part of the flushing program, Indiana American Water will temporarily change the disinfectant used in the water treatment process to support a system-wide flushing of the Terre Haute district. Indiana American Water’s Terre Haute system, Sullivan Vigo Rural Water and the company’s systems in Farmersburg, Prairieton, Marion Heights and Riley all will be using chlorine rather than chloramines during this time period.   

Free chlorine and chloramines both are federally approved methods of disinfection, the company said.

Customers who normally take special precautions to remove chloramines from tap water — such as dialysis centers, medical facilities and aquatic pet owners — should continue with those precautions during the temporary switch from chloramines to free chlorine.

The company said customers may notice a chlorine taste and odor in your drinking water while free chlorine is utilized. “If you are especially sensitive to the taste and odor of chlorine, try keeping an open container of drinking water in your refrigerator. This will enable the chlorine to dissipate and reduce the chlorine taste,” the company said.

Customers who have questions regarding hydrant flushing can call the  Indiana American Water Customer Service Center at 800-492-8373.

The water main flushing will be performed by Indiana American Water crews. They will be working out of trucks identified with the company logo. All employees will also have photo ID badges.