News From Terre Haute, Indiana

Letters

January 20, 2014

Readers’ Forum: Jan. 21, 2014

Tough situation handled well

During the period of the recent snow storm and very low temperatures and wind chills of Sunday, Jan. 5, 2014, we wanted to share with the community an experience had with our neighbors of a long power outage and the need to go to a local motel.

We live south of town near the beginning of the Indiana 641 bypass. Our power went out late Sunday morning and did not come back on until Tuesday morning.

Our neighbors, the Hardwicks, contacted us early Sunday afternoon indicating they were going to leave with their two children and were about to make reservations at a local motel. We were thankful for their call and appreciated them thinking of us early. We have always had  a special relationship with them. They encouraged us to go with them. We agreed, under the circumstances at the time, and they made reservations for two rooms at the Holiday Inn. We have no family in the area.

We all six left late Sunday afternoon in their van for the motel after Mr. Hardwick shoveled enough of the close to 12 inches of snow out of their driveway so we could get out onto the road. My wife and I are unable to shovel due to our heart conditions and doctor’s orders.

After spending two-plus days in the motel we want to commend the staff of Holiday Inn for the way they treated us during our stay. Many of the guests were local people and others from traveling on I-70. Bill Burdine, general manager, the front desk staff, the room cleaning staff and the restaurant staff did all they could to meet our needs with short staff due to the weather. Trucks could not get through to our town due to weather conditions with needed supplies. We were all thankful. Mr. Burdine saw that soup was provided for us in the lobby each day. As local people know, other motels had power outages and all restaurants were closed for a period of time. We observed Mr. Burdine helping at breakfast, greeting guests and helping serve. Communication was outstanding during the period we were there. We were warm and comfortable under the circumstances.

We also want to commend  Duke Energy Co. for the way we were able to keep informed when we called on the line set up for weather problems, every few hours to check on the status even though we often heard a message that they were still working on the problem. We later learned on Tuesday morning that we had power and left for home late morning Tuesday.

When we arrived home we found the furnace temp catching up and the pipes OK as we left one spicket with a slight drip.

Most of all we thank our God for leading us through this time. Psalm 34:8 in the Bible is always a blessing to us. “Oh taste and see that the Lord is good, blessed is the man who trusteth in him.”

— Dean and Janet Miller

Terre Haute

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