In preparation for the upcoming heating season, Vectren Energy Delivery is extending its call center support hours for the month of October.
October is traditionally a very active month for natural gas customers who are preparing for colder temperatures by reconnecting gas service or inquiring about energy assistance programs.
Customers can call 1-800-227-1376 and speak to a customer service specialist from 7 a.m. to 7 p.m. Monday through Friday.
In addition to the regular service hours, customer service specialists will be available from 8 a.m. until noon Saturdays.
This year, customers also have the option of utilizing live web chat for assistance.
For more information or to access Vectren’s self-service options, including billing and payment options, rebates on energy efficient appliances, energy conservation tips and account information, visit www.vectren.com.