News From Terre Haute, Indiana


March 31, 2013

Veterinarian offers perfect plan

Successful animal hospital bolstered by business development center at Indiana State

TERRE HAUTE — Terre Haute veterinarian Beth Brown vividly remembers her father encouraging her to own her own business. Yet while she had the technical expertise to be successful in her field, she was not nearly as familiar with the business aspects of running her own animal hospital.

As Brown stood on stage to receive a state award for outstanding small business, she was reminded that the lessons she learned from an organization housed at Indiana State University were pivotal to her success.

Brown received support to create Brown Veterinary Hospital from the West Central Indiana Small Business Development Center, located in Federal Hall, along with the ISU Scott College of Business. Brown worked with Dick Pittelkow, business adviser at the center, to develop a business plan and learn more about the resources necessary to open the animal clinic.

“I got overwhelmed by the sheer volume of material and information, and the process,” Brown said. “I’m very detail-oriented, and sometimes I drown in those details.”

She first learned about the business development center from her father, and had attended a lunchtime presentation by one of the center’s former directors. Still, she wasn’t necessarily prepared for everything that she and Pittelkow would discuss.

They met at least once each week starting in January 2011, though some weeks they met more frequently in those first months. Brown also attended several workshops hosted by the center on how to draft a business plan, and on March 16, 2011, she received approval for financing for her clinic, which she had decided would be in Terre Haute.

“It made sense. I had an established clientele, I had a reputation here, and I have my family here,” Brown said. “This is where my roots are, so it made more sense to grow a tree where you’ve got your roots planted.”

The center was integral to her success, as it provided Brown with a variety of tools and resources, including perspective on the research she needed to open her business. The local veterinarian is the perfect example of a Small Business Development Center client, as she had a very technical background and knew her profession well, but was not familiar with the information and knowledge needed to start her own business, Pittelkow said.

“We try to take some of the stress out of the process of developing a business plan and starting your own business by providing tools and resources to develop the business plan, so it’s not such a scary ordeal,” Pittelkow added.

The meetings provided additional insights for Brown on what research was needed – she even researched the number of dogs and cats that lived in her projected area – along with vital professional industry information. Through her research, she was able to project the level of anticipated revenue a new veterinary clinic could expect in its first few years of being open. The development center also helped Brown cultivate contacts with other agencies, such as attorneys, who provided support for her business.

“It lets you have better assurance that you’re making a wise decision … and you convince yourself again, this is good,” Brown said of developing a business plan, which provides an “expectation, and it gives you milestones and a road map to follow.”

“Now sometimes the journey goes off-road, or you get to go on the highway and not go the rough road of the business plan,” Brown said. “But it lets you have decent expectations of ‘We thought this could happen,’ and it lets you know how you’re doing according to what you could predict.”

Brown Veterinary Hospital opened on July 13, 2011, and quickly gained community support. The hospital received three times the amount of business that Brown had initially expected in the first year, even surpassing Brown’s projections of what to expect in her third year of being open.

In 2012, the animal hospital received a local newspaper reader’s choice award for favorite veterinarian. Earlier this year, her string of success continued, as Pittelkow informed her that Brown Veterinary Hospital received the Indiana Small Business Development Center’s Economic Development through Growth and Entrepreneurship Award in the emerging business category. The hospital was one of 10 emerging small businesses across the state to receive such an award.

“It’s independent validation of her success,” Pittelkow said of the award. “It’s something more than the financial success of her practice.”

The veterinary hospital continues to be successful, with Brown considering adding more staff members, including possibly a second veterinarian, to the clinic. The hospital currently employs Brown and four other staff members, including an Indiana State alumna.

The Small Business Development Center at Indiana State also plans on expanding its reach as well, publicizing its services for established businesses and organizations, not just start-ups. The center can help improve an organization’s success, just as Pittelkow has continued to work with Brown even after she opened the animal hospital.

“I’m convinced that anybody else opening up a veterinary clinic would not have done the professional execution and planning as well as Beth did,” Pittelkow said. “Her success doesn’t happen just by chance. It takes planning and preparation and execution.

 “Beth,” he said, “is a primary example of how execution can make the difference, and make it all work.”


Text Only | Photo Reprints
  • Union Hospital cuts to come from support staff

    The reduction of 150 employees in Union Health System by the end of this year will come from support staff, employees who do not have direct patient care duties, hospital administrators said today.

    July 23, 2014

  • EYE ON THE PIE: Private sector option to calm violence in streets

    We were in Edinburgh at the Pixy Theater waiting to hear the Wright Brothers play.

    July 19, 2014

  • Christian bookstore to celebrate 30-year mark

    The Open Door Christian Bookstore is celebrating 30 years of business in Terre Haute. On July 30, The Open Door staff will host a celebration of the milestone with 30-percent-off coupons, free cupcakes and door prizes throughout the day.

    July 19, 2014

  • On the Move: July 20, 2014

    July 19, 2014

  • Décor tips for outdoors focus of magazine issue

    The new issue of the Carpet One of Terre Haute digital magazine – Beautiful Design Made Simple – focuses on getting ready for the summer and expanding living space outdoors.

    July 19, 2014

  • BUSINESS BRIEFS: July 20, 2014

    • ‘Accessible tech’ workshop in works
    • Old National to host earnings web cast
    • Duke to promote entry-level openings
    • Thrift store seeks clothes donations
    • Upland wins multiple awards at Brewery Cup
    • Technology for people with disabilities workshop at ISU

    July 19, 2014

  • Restaurant continues lemonade sale cancer fundraiser

    In the summer of 2000, the idea behind Alex’s Lemonade Stand Foundation was born when 4-year-old cancer patient Alexandra “Alex” Scott set up a front yard lemonade stand to raise funds and awareness for childhood cancer cures.

    July 19, 2014

  • Nursery seeks grant applications

    The Terre Haute Day Nursery Committee is seeking grant applications from nonprofit organizations for funding in the child care areas of tuition assistance and program development.

    July 19, 2014

  • ASK SCORE: Looking to expand? Make sure credit measures up

    Good credit has always been important for entrepreneurs. But in today’s economy, building and maintaining a strong business credit score is essential for accessing both start-up and growth capital.

    July 19, 2014

  • SOCIAL SECURITY: Retirement, early or late, is a big decision

    If you believe in going all the way or not going at all, there’s a day to celebrate your extreme ways. This coming Saturday is All or Nothing Day.

    July 19, 2014

  • O’Rourke joins Sisters of Providence team

    When Providence Spirituality and Conference Center facilities manager Linda Malooley called Andrea O’Rourke inquiring if she knew of anyone who might be interested in taking Malooley’s position, O’Rourke offered a quick response.

    July 19, 2014

  • Regional artist to receive Arts Commission development grant

    The Indiana Arts Commission announced Friday that one regional artist is among 38 artists throughout the state receiving career development assistance through the agency’s Individual Artist Program grants for Fiscal Year 2015.

    July 19, 2014

  • Update: Union Hospital notifying workers of layoff

    Some employees of Union Hospital are receiving notice that they will be laid off as part of cost reductions.

    July 18, 2014

  • Convenience stores keep up fight to sell cold beer

    INDIANAPOLIS (AP) — Convenience stores in Indiana are keeping up their fight to be able to sell cold beer, as a trade group said Tuesday it was appealing a judge’s decision upholding the state law that prohibits them from selling the beverages chilled.

    July 15, 2014

  • JM 070914 PAINTER 02WELCH.jpg Fresh coat: Student Painters put business theories to work

    James Welch has successfully started his own painting business in the Wabash Valley. It isn’t entirely his business, however, but it certainly appears that way.

    July 12, 2014 3 Photos

  • Eye on the Pie: Indiana’s small business friendliness: A report card

    It must be the season. Another ranking of the states crossed my desk this week. That’s the second in two weeks. This time it’s from the Kauffman Foundation, the Kansas City organization that promotes entrepreneur development, and its polling affiliate, from San Francisco. Briefly, this report tells us that Indiana’s small business friendliness rates a grade of B-, 18th of 38 states in the survey.

    July 12, 2014

  • Social Security benefits of different flavors

    Do you scream for ice cream? If so, July’s the month for you. If not, please read on just the same.
    July is National Ice Cream Month, and July 20 is National Ice Cream Day. Take your family to get ice cream and you’ll find a variety of flavors. Same with Social Security. Most people think of retirement, but that’s like limiting yourself to vanilla. At Social Security, we offer a variety of benefits.

    July 12, 2014

  • Business Cents: Know your key demographics, market share

    Today I wanted to discuss one of the more frequent questions and challenges that business owners face and also one of the more common reasons companies fail: understanding their market.

    July 12, 2014

  • Score: Learn the ins and outs of cash flow

    You often hear about motorists who suffer breakdowns in the worst possible places because they didn’t bother to check their oil level regularly or ignored their dashboard warning lights. Many small business owners do the same thing when it comes to managing their cash flow.

    July 12, 2014

  • Davis named interim student affairs VP

    Nolan Davis, associate vice president of student affairs at Indiana State University since 2010, has been named interim vice president for student affairs, President Daniel J. Bradley recently announced.

    July 12, 2014

  • Wireless Mike’s to host grand opening week

    Wireless Mike’s will host a grand opening celebration at its new location in Marshall, Ill., beginning Friday.

    July 12, 2014

  • Newsmaker: July 13, 2014

    July 12, 2014

  • On the move: July 13, 2014

    July 12, 2014

  • Chamber of Commerce: Getting in touch with the membership

    How does a new Chamber of Commerce president, with no previous chamber experience, begin his tenure?

    July 6, 2014

  • Social Security: Get to know your financial numbers

    In the United States, people do a lot to recognize and honor the heroes who serve in the Armed Forces and those who paid the ultimate sacrifice. July is an appropriate month to recognize veterans and wounded warriors, as we celebrate our nation’s independence.

    July 6, 2014

  • Ask Score: Get to know your financial numbers

    Anyone who longs for the “good old days” probably doesn’t own a small business. Given the variety of powerful, easy-to-use accounting software products available today, it’s difficult to imagine wanting to keep records and prepare financial statements by hand.

    July 6, 2014

  • Librarian to take over VCPL west branch

    The Vigo County Public Library has named Lauri Chandler as the new manager of West Branch.

    July 6, 2014

  • DNR seeks new officer candidates

    The Department of Natural Resources is seeking qualified applicants to become Indiana Conservation Officers.

    July 6, 2014

  • St. Mary’s gift shop reopens in renovated location

    A sense of excitement flowed through the air of Providence Spirituality and Conference Center at St. Mary-of-the-Woods on June 20, as Linden Leaf Gifts conducted its official grand opening.

    July 6, 2014

  • Newmakers


    July 6, 2014

Latest News Poll
AP Video
Crashed Air Algerie Plane Found in Mali Raw: Iowa Police Dash Cam Shows Wild Chase Dempsey: Putin May Light Fire and Lose Control Arizona Prison Chief: Execution Wasn't Botched Police: Doctor Who Shot Gunman 'Saved Lives' Israeli American Reservist Torn Over Return In Case of Fire, Oxygen Masks for Pets Israel Mulls Ceasefire Amid Gaza Offensive Mobile App Gives Tour of Battle of Atlanta Sites Anti-violence Advocate Killed, but Not Silenced. Raw: Protesters, Soldiers Clash in West Bank Calif. Police Investigate Peacock Shooting Death Obama Seeks Limits on US Company Mergers Abroad Official: Air Algerie Flight 'probably Crashed' A Young Victim's Premonition, Hug Before MH17 Raw: Ukraine's Donetsk Residents Flee MN Twins Debut Beer Vending Machine Power to Be Restored After Wash. Wildfire DA: Pa. Doctor Fired Back at Hospital Gunman Today in History for July 25th
NDN Video
What's Got Jack Black Freaking Out at Comic-Con? Doctors Remove 232 Teeth From Teen's Mouth Bradley Cooper Explains His Voice in 'Guardians of the Galaxy' Deja vu: Another NYPD officer choke-holding a suspect Chapter Two: Becoming a first-time director 'Fifty Shades of Grey': Watch the Super Sexy First Trailer Now! Reports: Ravens RB Ray Rice Suspended For 1st 2 Games Of The Season Air Algerie plane with 119 on board missing over Mali Diamond Stone, Malik Newman, Josh Jackson and others showcase talent Free Arturo - The World's Saddest Polar Bear A Look Back at Batman On Film Through The Years LeBron James -- Dropped $2k On Cupcake Apology ... Proceeds To Benefit Charity Snoop Dogg Says He Smoked Weed at the White House Raw: Fight Breaks Out in Ukraine Parliament Chris Pratt Interrupts Interview To French Braid Intern's Hair Shirtless Super Mario Balotelli Dances While Ironing - @TheBuzzeronFOX Whoa! Watch "Housewives" Star Do the Unthinkable LeBron apologizes to neighbors with cupcakes Justin Bieber In Calvin Klein Underwear Shoot Samsung Pre-Trolls The IPhone 6 With New Ad

Click HERE to read all your Parade favorites including Hollywood Wire, Celebrity interviews and photo galleries, Food recipes and cooking tips, Games and lots more.
  • -


    March 12, 2010