News From Terre Haute, Indiana

November 18, 2012

SOCIAL SECURITY: Social Security office hours changing

Brian Hewitt
Special to the Tribune-Star

---- — Effective Monday, Indiana Social Security offices will be open to the public from 9 a.m. to 3 p.m. Monday through Friday — a reduction of 30 minutes each weekday.

In addition, beginning Jan. 2, offices will close to the public at noon every Wednesday.

While agency employees will continue to work their regular hours, this shorter public window will allow them to complete face-to-face interviews and process claims work without incurring the cost of overtime. The significantly reduced funding provided by Congress under the continuing resolution for the first six months of the fiscal year makes it impossible for the agency to provide the overtime needed to handle service to the public as it has done in the past.

In addition, on Friday, the day after Thanksgiving, all Social Security field offices will be closed to the public. As we did last year, employees working that day will focus on reducing backlogged workloads.

Most Social Security services do not require a visit to a local office. Many services, including applying for retirement, disability or Medicare benefits, signing up for direct deposit, replacing a Medicare card, obtaining a proof of income letter or informing us of a change of address or telephone number are conveniently available at www.socialsecurity.gov or by dialing 1-800-772-1213.

People who are deaf or hard of hearing may call our TTY number, 1-800-325-0778.

Many of our online services also are available in Spanish at www.segurosocial.gov.